Your reviews,
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Reply from the owner

Thank you for taking the time to share this, Nadia. Our team works hard to make every visit calm and welcoming, and kind words like yours mean a lot to them. If there's ever anything we can help with, please call the office at (503) 555-0148. – Priya, Brightwater Family DentalThank you, Nadia! Our front desk team will love this. We're here anytime at (503) 555-0148. – Priya, Brightwater Family DentalNadia, this made our whole team smile. Calm and kind is exactly how we want everyone to feel when they walk in, so thank you for telling us. If we can ever help, just call us at (503) 555-0148. – Priya, Brightwater Family DentalThank you for your review, Nadia. We strive to offer a calm, welcoming experience and appreciate you recognizing our front desk team. Should you have any questions, please contact our office at (503) 555-0148. – Priya, Brightwater Family DentalThank you for taking the time to share this, Nadia. Our team works hard to make every visit calm and welcoming, and kind words like yours mean a lot to them. If there's ever anything we can help with, please call the office at (503) 555-0148. – Priya, Brightwater Family DentalThank you for taking the time to share this, Nadia. Our team works hard to make every visit calm and welcoming, and kind words like yours mean a lot to them. If there's ever anything we can help with, please call the office at (503) 555-0148. – Priya, Brightwater Family Dental

Reply from the owner

Marcus, that cacio e pepe is our chef's pride, so you made his night. You're right that we slowed down once it got busy, so we've added a server for weekend dinners. I'll pass your thanks on to Lena. – Giulia, Osteria NoveThanks, Marcus! Glad the cacio e pepe hit the spot. Sorry about the wait; we've added weekend staff. – Giulia, Osteria NoveMarcus, you made our chef's week! He's been perfecting that cacio e pepe for years. I'm sorry the rush slowed things down; there's now an extra server on weekend nights. And Lena was so happy to hear she took good care of you. – Giulia, Osteria NoveThank you for your review, Marcus. We're delighted the cacio e pepe lived up to your expectations. You're right that service slowed during our busiest hour, and we have since added a server for weekend dinners. I will share your kind words with Lena. – Giulia, Osteria NoveMarcus, that cacio e pepe is our chef's pride, so you made his night. You're right that we slowed down once it got busy, so we've added a server for weekend dinners. I'll pass your thanks on to Lena. – Giulia, Osteria NoveMarcus, that cacio e pepe is our chef's pride, so you made his night. You're right that we slowed down once it got busy, so we've added a server for weekend dinners. I'll pass your thanks on to Lena. – Giulia, Osteria Nove

Reply from the owner

Emily, we're so glad 304 gave you that harbor view. It's a guest favorite at sunrise. Late checkout is yours whenever you're back; just mention it when you book. – Daniel, The Harbor Light InnSo glad you loved 304's harbor view, Emily. Come back soon; late checkout's on us. – Daniel, The Harbor Light InnEmily, this made our day! Watching the boats from 304 is one of our favorite things too, and we're so happy your last morning felt unhurried. Please come back and see us; late checkout will be waiting. – Daniel, The Harbor Light InnThank you for staying with us, Emily. We're pleased Room 304's harbor view and the late checkout made for a relaxing end to your visit. We look forward to welcoming you back and would be glad to arrange late checkout again on your next stay. – Daniel, The Harbor Light InnEmily, we're so glad 304 gave you that harbor view. It's a guest favorite at sunrise. Late checkout is yours whenever you're back; just mention it when you book. – Daniel, The Harbor Light InnEmily, we're so glad 304 gave you that harbor view. It's a guest favorite at sunrise. Late checkout is yours whenever you're back; just mention it when you book. – Daniel, The Harbor Light Inn

Reply from the owner

Greg, sorry the furnace picked the coldest night of the year. Marco will be back Thursday morning to install the igniter, and the part and labor are covered under our one-year warranty. – Dana, Summit Heating & AirThanks, Greg. Marco installs your igniter Thursday morning, fully covered by our warranty. – Dana, Summit Heating & AirGreg, nobody should lose heat on a night like that, and I'm glad we got to you quickly. Marco will be back Thursday morning to install the igniter, and it's all covered under your one-year warranty. Stay warm until then. – Dana, Summit Heating & AirThank you for your review, Greg. We regret the wait for the replacement part. Marco is scheduled to return Thursday morning to install the igniter, and the part and labor are covered under our one-year warranty. – Dana, Summit Heating & AirGreg, sorry the furnace picked the coldest night of the year. Marco will be back Thursday morning to install the igniter, and the part and labor are covered under our one-year warranty. – Dana, Summit Heating & AirGreg, sorry the furnace picked the coldest night of the year. Marco will be back Thursday morning to install the igniter, and the part and labor are covered under our one-year warranty. – Dana, Summit Heating & Air

Reply from the owner

Sofia, Hailey was beaming when she read this! Color corrections are her favorite kind of puzzle, and we love how your copper turned out. See you for your gloss in six weeks. – Renee, Juniper & Ash SalonSofia, Hailey is thrilled! That copper looks amazing on you. See you in six weeks. – Renee, Juniper & Ash SalonSofia, Hailey read this out loud to the whole salon! Listening first matters so much to her, and seeing you walk out loving your copper made her day. We can't wait to see you for your gloss. – Renee, Juniper & Ash SalonThank you for the wonderful review, Sofia. Color correction takes care and patience, and Hailey is delighted with how your copper turned out. We look forward to seeing you for your gloss appointment. – Renee, Juniper & Ash SalonSofia, Hailey was beaming when she read this! Color corrections are her favorite kind of puzzle, and we love how your copper turned out. See you for your gloss in six weeks. – Renee, Juniper & Ash SalonSofia, Hailey was beaming when she read this! Color corrections are her favorite kind of puzzle, and we love how your copper turned out. See you for your gloss in six weeks. – Renee, Juniper & Ash Salon

Reply from the owner

Thanks, Andre. The squeal was worn rear pads hitting the wear indicators. Your rotors still measured in spec, so we left them alone. Your next brake check is due in about 12,000 miles. – Mike, Kessler Auto RepairThanks, Andre. New rear pads fixed the squeal; rotors are fine. Next brake check in about 12,000 miles. – Mike, Kessler Auto RepairAndre, thanks for trusting us over the dealer. That squeal was just your rear pads telling you they were worn out, and your rotors were in good shape, so we saved you that cost. We'll see you for a brake check in about 12,000 miles. – Mike, Kessler Auto RepairThank you for your review, Andre. The noise was caused by worn rear brake pads contacting the wear indicators. Your rotors measured within specification, so no further work was needed. We recommend your next brake inspection in approximately 12,000 miles. – Mike, Kessler Auto RepairThanks, Andre. The squeal was worn rear pads hitting the wear indicators. Your rotors still measured in spec, so we left them alone. Your next brake check is due in about 12,000 miles. – Mike, Kessler Auto RepairThanks, Andre. The squeal was worn rear pads hitting the wear indicators. Your rotors still measured in spec, so we left them alone. Your next brake check is due in about 12,000 miles. – Mike, Kessler Auto Repair